Civil Sector & (I)NGOs: Diversity

Diversity Management

Demonstrating Human Rights at the workplace, a Diversity policy aims to eradicate any form of discrimination or internal competition based on origins, traits or appearances. Instead, it stipulates in the statutes that the civil society organization (CSO) – which can be an NGO, CBO, FBO or other – will use its processes of recruitment, promotion, development and career opportunities to practice open and fair treatment based on merit with a concern for equity and justice.

The Human Resource strategy of the civil organization aims to employ diverse staff, institutionalizing Difference as part of policy and practice. The culture of the NGO will demonstrate such competence when all diverse members of staff can confirm feeling treated with equal respect and appreciated for their unique contribution.

While management is responsible for the procedural implementation of Diversity, much of its success resides with the staff’s willingness to make it a reality. Besides its legal aspects, Diversity is social and psychological in nature. It will work only if people – at all levels of the organization – think and act in an open and fair way with one another. This is at the heart of creating a work culture which in turn will have a positive effect on the populations the NGO aims to serve.

In this seminar, participants discuss the evolution of Diversity in their NGO and explore ways to lever this strength. Case studies give insights into the legal and socio-cultural implications of Diversity for local and global NGOs. Simulations help to practice appropriate behavior around sensitive diversity issues at the workplace and with beneficiaries.


  • Statutory, legal dimensions of Diversity
  • Why heterogeneous groups deliver better solutions
  • The civil organizations as a reflection of the world
  • All about biases and filters of perception
  • Dealing with conflicts due to “too much” diversity
  • Dealing with stagnation due to “too little” diversity
  • Communication and the enhancement of a pro-diversity culture
  • Managerial practices to make Diversity a win for all.