Civil Sector & (I)NGOs: Management & Leadership



Change Management & Scenario Planning


Managing involves establishing processes that are adaptable to the reality of the environment so that goals are reached. The manager is the translator of trends and events "outside" so that efforts conducted "inside" can meet the new demands. Change can be sudden, uneven, complex, paradoxical, uncomfortable, and difficult to interpret. Change can be specific or diffuse, marking the beginning of a movement or its tail-end. Change can be expected, scanned, and proactively met; at best, change is driven. This seminar takes the participants into the phenomenology of change and teaches the method of scenario-planning, which is based on the anticipation of change, its consequences, and how best the NGO may proactively respond.


This seminar equips NGO managers and staff with methods regarding:


  • Causes of change and its manifestations
  • Phases of change and human reactions to them
  • Linear and systemic views of change
  • Scenario planning: a participative method for adapting to future change
  • Strategic planning to drive change: the change theory
  • Leading and managing the process in difficult environments
  • Strategic communications: linking the past, the present and the future to gain adherence from different social groups
  • Evaluation of a change program.